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Lisa Carlson-Douma
Lisa Carlson-Douma has over 20 years of experience providing administrative and technical support for attorneys, analysts and paralegals. As the Director of Operations at Redgrave LLP, Lisa is responsible for a number of tasks including:
- Managing the Firm’s billing, accounts receivables and accounts payables
- Coordinating the onboarding of new employees
- Payroll
- Assisting with the development and management of internal policies and processes
- Overseeing the Firm’s technical infrastructure and managing relationships with third-party technology vendors
Having worked with Jonathan Redgrave for more than 18 years, Lisa’s organizational and management skills have played a significant role in his success. Prior to joining Redgrave LLP, Lisa worked with Jonathan as the Administrative Coordinator at Nixon Peabody. She also served as the Director of Operations for Redgrave Daley Ragan & Wagner LLP. In both of these roles Lisa helped to coordinate internal and external marketing efforts, manage scheduling and offer administrative assistance to various litigation support groups.
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